Sales Policy

Effective Date: 

At 24LuxuryEliteMT, we are committed to providing you with high-quality kitchen tools and accessories and an exceptional shopping experience. This Sales Policy outlines the terms and conditions for purchasing products from our website [Insert Website URL] (the “Site”). By placing an order, you agree to the following terms:

1. Order Acceptance and Confirmation

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email serves as acknowledgment of your order and does not confirm acceptance.

  • Order Acceptance: We reserve the right to accept or decline any order at our discretion. Reasons for declining an order may include but are not limited to product availability, payment processing issues, or restrictions on shipping to your location.

  • Modifications: If you need to modify your order after placement, please contact us at [Insert Contact Email] as soon as possible. We cannot guarantee changes can be made after processing.

2. Pricing and Payment

  • Pricing: All prices are listed in [Insert Currency] and are subject to change without notice. While we strive to provide accurate pricing, errors may occur. We reserve the right to cancel orders based on incorrect pricing and will notify you if this happens.

  • Taxes and Duties: Prices displayed do not include applicable taxes, such as sales tax or customs duties. These will be calculated and added during checkout based on your shipping address.

  • Payment Methods: We accept the following payment methods:

    • Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
    • PayPal
    • [Insert any additional payment methods]
  • Full Payment Required: Payment must be made in full at the time of purchase. We do not offer payment plans or layaway options.

3. Shipping and Delivery

  • Shipping Locations: We ship to the following locations: [Insert countries or regions]. We do not ship to P.O. boxes or APO/FPO addresses.

  • Shipping Costs: Shipping costs are calculated during checkout based on the destination and the selected shipping method. We offer various shipping options, including [Insert Available Shipping Methods].

  • Processing Time: Orders are processed and shipped within [Insert Number] business days. Custom or personalized items may require additional processing time.

  • Delivery Time: Delivery times depend on your location and the shipping method chosen. Estimated delivery dates are provided at checkout but are not guaranteed.

  • Shipping Delays: We are not responsible for delays caused by shipping carriers, customs clearance, or other factors beyond our control.

4. Product Availability

  • Availability: We strive to keep our inventory up to date, but occasionally items may go out of stock. If a product you ordered is unavailable, we will contact you to offer a refund or a substitute item.

  • Pre-Orders: Some items may be available for pre-order. Estimated shipping dates for pre-orders are provided on the product page but may be subject to change.

5. Discounts and Promotions

  • Coupons and Discounts: Promotional codes must be entered at checkout and cannot be applied retroactively. Only one promotional code can be used per order unless otherwise stated.

  • Sales and Clearance: Sale and clearance items are final and cannot be returned or exchanged, except in the case of a defective product.

6. Returns and Refunds

Please review our [Refund and Returns Policy] for detailed information on returns, exchanges, and refunds. If you are not satisfied with your purchase, you may return it under the terms outlined in that policy.

7. Order Cancellation

  • Before Shipment: You may cancel your order before it is processed and shipped. To cancel your order, contact us at [Insert Contact Email] as soon as possible.

  • After Shipment: Once an order has been shipped, it cannot be canceled. However, you may return the item in accordance with our Refund and Returns Policy.

8. Product Warranty

All products sold on our Site are covered by the manufacturer’s warranty, where applicable. We do not offer additional warranties beyond those provided by the manufacturer. Please refer to the product packaging or the manufacturer’s website for warranty details.

9. Limitation of Liability

To the fullest extent permitted by law, 24LuxuryEliteMT will not be liable for any damages arising from the use of our products or any delay in delivery. This includes, but is not limited to, indirect, incidental, punitive, or consequential damages. Our maximum liability will not exceed the total amount paid for the order.

10. Governing Law

These terms are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from these terms or your use of the Site will be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

11. Changes to this Sales Policy

We reserve the right to modify or update this Sales Policy at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns regarding this Sales Policy, please contact us:

  • Adress:74 Pallet Street, West Nyack, New York, United States

    Phone:914-393-5274

    Email: info@24luxuryelitemt.com